Warranty Information

 
Bush’s Blinds offers a one (1) year warranty on parts, materials and labour for all products. The warranty is valid for one (1) year from the date of issuance of the invoice by Bush’s Blinds.
 
Upon expiration of this particular warranty, standard factory warranties may apply to all products, including current market rate for service and repairs. Bush’s Blinds will make every effort to repair and reinstall the warranted products in a timely fashion. Warranty stays with the original purchaser and where products have not been removed from the original window they were installed onto.
Our products and services come with guarantees that cannot be excluded under Australian Consumer law.
 
For major failures with the service, you are entitled:
  • to cancel your service contract with us; and
  • to a refund for the unused portion, or to compensation for its reduced value.
You are also entitled to choose a refund or replacement for major failures with goods. If a failure with the goods or a service does not amount to a major failure, you are entitled to have the failure rectified in a reasonable time. If this is not done you are entitled to a refund for the goods and to cancel the contract for the service and obtain a refund of any unused portion. You are also entitled to be compensated
for any other reasonably foreseeable loss or damage from a failure in the goods or service.
 

The warranty does not cover (and we will not replace or repair products from):

  • Normal Wear and Tear. 
  • Abuse, Misuse, Alterations, Accident and Neglect.
  • Damage to fabric due to using incorrect methods of cleaning not approved by Bush’s Blinds 
    Mould + Mildew growth due to cleaning products.
  • Accumulation of Dust, Grime, Bird Matter or Water Sitting on the fabric. 
  • Natural Deterioration from the elements such as fabric shrinkage, discolouration and other changes throughout time. 
  • Any damage caused by weather (Rain, Hail, Wind, Lightning, Flooding).
  • Electrical Works must be completed to a satisfactory safe level, if the works are deemed unsafe, the Products will be not covered under warranty.
  • Not working or damaged for longer than 3 month.
  • Modifications made by any person that is not a Bush’s Blinds Installer.

Bush’s Blinds
ABN: 51 656 955 841
8 Benalla Road, Shepparton, Victoria, 3630

 

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